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JD's Joyrides is located in beautiful downtown Boulder, Colorado, two blocks east of the Pearl Street Mall, in the alley behind Dojo4.

Frequently asked questions

Most frequent questions and answers

JD’s Joyrides is located at 5151 Arapahoe Ave, Boulder, CO 80303

We can be a little tricky to find as we’re actually off Range St. (Google Maps will get you here.)

You’ll find my bike shack in the parking lot BEHIND Updog Day Care.

From Arapahoe Ave you’ll turn north onto Range St and then make the second left into the parking lot, just past Updog Day Care’s white fence.

Still not finding it? Give me a call and I’ll guide you in! (303-818-5280).

Yes! We have plenty of free parking.

No! JD’s Joyrides does not have a restroom. We’re happy to find a place to stop along the way upon request.

Fortunately, biking is one of the “cleanest” activities you can still enjoy during a pandemic. As of this writing, there are no local mask mandates or restrictions. If you’re feeling ill or symptomatic, please consider rebooking.

Depending on the ride you book, you can expect to see a combination of murals, mountains, bike paths, Boulder’s unique urban/natural interface and, if we’re lucky, some wildlife.

Yes, we’ll see many objects of interest as well as popular Boulder sites/sights, but the main point of every JD’s Joyrides outing is to simply immerse ourselves in the pleasure of riding eBikes in one of the world’s friendliest cycling cities.

We’ll go through several neighborhoods, riding on a mix of bike paths, trails and surface streets (we keep our time on busy streets to an absolute minimum). We’ll move at a pace that's comfortable for all, and stop along the way for water/rest breaks, picture opportunities, etc.

Your guide will share stories, information and other fun facts, but much of the time you'll find yourself riding along in relative quiet, free to take in the beauty that's all around you.

If you can ride a bike, you can ride an eBike. The “e” in these bikes is pedal assist: if you pedal, the bike will help. You’ll still have to pedal to climb hills, but without gasping for breath or soaking in sweat on your way to the top.
In the end, you’ll feel like you rode a bike, but it is by no means a strenuous ride. Exhilarating, yes, but not strenuous. If you can walk a couple of miles with relative ease and have a basic level of comfort on a regular bicycle, then you should have no problem with our eBikes.
If you’re still not sure about this, these descriptions should help.
Required of all riders
I have the basic ability and experience needed to ride a bike on my own.
Level 1 (green)
I don’t ride regularly, haven’t ridden in a long time, or am not that comfortable on a bike. I’m ready to give this a go but am not sure how well I’ll do. (We’ll make sure you’re feeling comfortable before we even begin the ride, and will check in with you along the way to make sure you’re OK. In our experience, you’re going to have a blast!)
Level 2 (blue)
I’m very comfortable on a bike and ready to go wherever you take me, assuming it’s safe. (Your safety is our #1 priority.)
Level 3 (black)
I’m an expert rider and if I knew my way around this town I’d be the one leading the tour! (We hear you and let’s go! (we’re still going to lead though)).

Anyone from 5’ to 6’6” should be able to ride pretty comfortably. Max weight is 275.

Riders must be 14 years of age or older (ages 14-17 must be accompanied by an adult guardian).

All riders must complete an online waiver before riding.

Comfortable clothes for being outdoors on a bike. Please check the forecast for the full day you are riding. Conditions can change quickly in Colorado.

Protection against wind and rain are recommended. Because of the pedal assist, your body won't generate as much heat as you maybe used to on a regular bike, and wind chill is a real thing.

Closed-toe shoes are recommended. NO flip-flops please!

The following are not required, but strongly recommended:
•camera
•sunglasses
•sunscreen
•bike helmet (we'll provide if you don't have one)
•water bottle (we'll provide if you don't have one)
•rain/cold weather gear (check the forecast before you come and keep in mind that you may be riding at speeds a little higher than you're used to, and Colorado weather can change quickly. Wind chill is a real thing! We recommend dressing in layers.)
NOTE: the bikes have racks to which we can attach your pack. Your guide will also have some (but not unlimited) carrying capacity for extra jackets/gear. If you're not sure, bring it!

•Rad Power Bike (pedal assist eBike)
•Helmet (you’re welcome to bring your own)
•Bottled water (you’re welcome to bring your own water bottle; we can fill it)

Reservations are confirmed once payment is received.

A full refund will be issued on cancellations received 48 hours or more before scheduled tour/rental start time.

A refund less 25% will be issued on cancellations made 24-48 hours in advance of your scheduled reservation.

No refunds will be issued on reservations canceled within 24 hours of the scheduled starting time.

If you do not show up for your reserved tour/rental, no refund will be issued.

We appreciate your understanding.

Weather conditions can change rapidly in Colorado and safety is our highest priority. If the weather is inclement and not conducive to a safe and pleasant tour, JD's Joyrides will cancel the tour and riders can reschedule for another day or receive a full refund. Weather cancellations are subject to the sole discretion of JD's Joyrides.

Yes. You don't have to be a strong or frequent rider, or have prior experience with eBikes, but you should be able to manage yourself fairly comfortably on a bicycle.

Last minute bookings are handled case-by-case based on our availability. We are not a storefront and our location is generally staffed only to meet riders with reservations.

We do aim to accommodate our guests as best we can though. If you're considering a last-minute ride, we strongly encourage you to give us a call. We're pretty good about responding to these types of requests and will get back to you quickly either way.

Yes. We are not a storefront and our location is generally staffed only to meet riders with reservations.

If you are running late for your rental pickup, please contact us ASAP. We're generally very good at adapting to your needs but we do require advance notice.

If you are more than 15 minutes late for your rental pickup and do not make an effort to contact us, we reserve the right to cancel your reservation without refund.

Yes! Contact us and we'll create a Boulder eBike ride just for you and your crew.
•A $200 non-refundable deposit is required to reserve time slot. This amount will be applied to the full booking price.
•Full balance due must be paid no less than two (2) weeks before tour date.
•Cancellations made more than 72 hours in advance will receive a full refund less the $200 deposit and any expenses incurred by JD’s Joyrides in the planning of your ride (e.g., additional bike rentals, food/refreshment purchases).
•A 50% refund will be issued on cancellations made 48-72 hours in advance.
•No refunds will be issued on cancellations made less than 48 hours in advance.

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